The focus of this position would be to contact customers in either writing and/or via telephone in a pleasant professional manner to secure payment for invoices that are unpaid after the due date.

Tasks:

• Review past due reports weekly
• Establish contact with customers with past due balance to resolve
• Work with customers to establish acceptable payment plans
• Provide invoice copies when needed
• Take detailed notes of collection efforts
• Work with customer service to process credits as needed
• Adhere to all departmental policies, procedures, deadlines and goals set for collection area
• Assists in maintenance of customer files
• Prepare reports as needed
• Other duties as assigned

Skills Needed:

• Responsible, dependable and hard working individual with problem solving skills
• Able to plan and use time efficiently
• Must be tactful, persuasive and assertive with good telephone etiquette
• Ability to maintain confidentiality
• Above average organizational skills
• Above average organizational skills
• Competent computer abilities
• Previous customer service experience desired
• Ability to work well with others in a team oriented group

• A high school diploma or equivalent is needed; above average math skills

If you are interested in and qualified for this position, please send your resume along with salary history/requirements to: