| How does the Product Locatortm work? |
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Using our history of hobby shop purchases from Walthers we create product/hobby
shop links on The Model Railroad Mall®. These links list selected
hobby shops as possible sources for hard to find items. |
| What is a hard to find item? |
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We consider any item that we do not have in stock at the time an inquiry
is made to be “hard to find.” |
| How accurate is the Product Locatortm? |
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Because listings in the Product Locatortm are currently based
on hobby shop purchases in the past, and because these items could have been sold
by the time a modeler makes an inquiry, not all items will be found at the shops
listed. Our experience has shown that you can expect a successful search 1 in
4 times from any one shop. We are currently working on ways of making the Product
Locatortm information more “real time.” The accuracy is probably highest
for the listings of newly released products. For limited run items this service
can be especially valuable to hobbyists. |
| If the information in the Product Locatortm isn’t completely accurate, why use it? |
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We know that one of the biggest problems that modelers have is finding the
exact item(s) they need to satisfy a particular modeling situation. As the number
of limited run locomotives, cars and kits increase it is becoming more and more
difficult for hobby shops to stock all of the things that modelers want at the
time that they want them. This service is designed to help modelers find the many
unique products that are located at hobby shops around the country. We have also
included ways of updating the Product Locatortm so that it will become
more accurate as time goes on. |
| Why are you doing this? |
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Walthers has always been committed to helping hobbyists find the products
that they need to enjoy their hobby. Using the power of the Internet we are now
able to tell hobbyists where they can find all sorts of discontinued, limited
run, batch run and hard to find items. We believe that by creating a “national
registry” of hard to find items we will encourage modeling and expand the size
of our industry. |
| What if a shop is listed as a source for an item, they don’t have the item, and they can’t get it? |
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If a shop orders an item from us AND we can’t ship that item to them, we will remove the item from the Product Locatortm system. |