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Walthers Showroom


5601 W. Florist Avenue
Milwaukee, WI 53218-1622
(414)527-0770
(custserv@walthers.com)




 
The following shipping information only applies to orders placed directly with Walthers. Orders placed with other hobby shops via this web site will have different shipping policies.

 
New Customers:
For your protection, we can only ship to your credit card billing address. After 90 days, you will be able to ship packages to an alternate location. We apologize for any inconvenience.

Domestic Shipping & Handling Charges (for all in stock items)
Method Time Rate
Standard 7-10 business days to contiguous U.S.
(Allow up to 3 weeks for delivery to Alaska, Hawaii, military addresses and U.S. territories)
$9.95*
*FREE Standard Shipping on domestic orders with at least $150.00 of IN-STOCK merchandise
Priority** 2-4 business days from ship date
(Shipments to Alaska, Hawaii or U.S. territories, allow up to a week longer.)
$9.95 Plus $7.00 upgrade
2 Day Delivery** 2 business days from ship date
(Contiguous U.S. only. No PO boxes or military addresses.)
$9.95 Plus $25.00 upgrade
Rush** Next business day from ship date
(Shipments to PO Boxes, Alaska, Hawaii, military address or U.S. territories will ship Express Delivery. Allow 48 hours from ship date.)
$9.95 Plus $58.00 upgrade
  • Washington and Wisconsin deliveries will be charged sales tax.
  • Most orders ship within 1-2 business days.
  • Orders received after 12:00pm CT are processed on the next business day.
  • All back orders will be sent via Standard Shipping
**Hazardous materials, such as alcohol based-paints, solvents, resins, and paint removers can only be shipped via Standard Shipping and can only be shipped to the contiguous U.S. In addition, some manufacturers have additional shipping restrictions within the U.S. If you have any questions regarding what constitutes hazardous materials, please call 1-800-487-2467, Monday through Friday, 8 am to 5 pm, Central Time.
International Shipping & Handling Charges (for all in-stock items)
Method Rate for shipments to Canada Rate for shipments outside Canada
International Air Service (Please allow 2-4 weeks delivery time)
$7.25 plus
20% on in-stock orders $150 or less.
15% on in-stock orders over $150.
(Please allow 4-6 weeks delivery time)
$7.25 plus
25% on in-stock orders $150 or less.
20% on in-stock orders over $150.
Please use your credit card to expedite processing of your order.
Please note that local taxes, duties, customs, and brokers fees will usually apply and will be added once your order reaches its destination. These additional charges are the responsibility of the buyer.
Hazardous materials, such as alcohol based-paints, solvents, resins, and paint removers cannot be shipped outside of the Contiguous U.S.
If you have any questions regarding what constitutes hazardous materials, please call 1-414-527-0770, Monday-Friday, 8am to 5pm, U.S. Central Time.

Domestic Backorders

We will hold your merchandise until the value is $20.00 or more and then ship them to you by Standard Shipping for a fee of 10% of the order value, which ranges from $3.00 minimum to $5.50 maximum. Yardmaster's Club members receive FREE Standard Shipping on shipments of $20.00 or more that ship during membership.

 

International Backorders

We will hold your merchandise until the value exceeds USD$20.00 and then ship to you at the standard international shipping rates, less the $7.25 fee. You can also choose to have us ship out-of-stock merchandise as it becomes available for an additional $5.00 S&H charge per shipment.

Return Policy

Please see our return policy page for information on returns and exchanges.

 



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