If you have a question about an order, please email us using this form. You may also call us Monday - Friday, 8:00am - 4:30pm CT at 1-800-4TRAINS (1-800-487-2467). If calling internationally, please call 1-414-527-0770. For more information, click here.
Do you have a question about one of our products or need help finding an item? It's easy to contact product support - just send us an email.
Do you have an upcoming event you'd like Walthers to support? Learn more about donations.
Parts & Warranty can assist you with questions about parts, repairs, or warranties for all Walthers Branded Products.
To submit your request, please click here.
