Closed on Thursday, November 22nd, Monday, December 24th, Tuesday, December 25th and Tuesday, January 1st

Parts & Warranty can help you with the following:

  • Parts Missing From a Kit
  • Repair of a Locomotive*
  • Status of a Repair
  • Parts Availability
  • Warranty Inquiries

* A repair service is available for Walthers brand products. For all other brands and warranty claims, please select "Customer Service".

If you have not registered your product go here.

For Parts Availability or Warranty Claims, please provide the following information.